Introduction

Top Gear Repair Ltd understands that your information is important and in the wrong hands it poses a risk to your rights and freedom. In order to help you protect your information this notice will explain what information we collect, why we collect it, what we do with it, how long we keep it, who can access it and what your rights are.

What information we collect
We need to collect the following information:

Your name or Company name, address details, contact telephone number, email address and your vehicle details.

If you provide us with personal information about another person for contact purposes, you must ensure that before you provide us with their personal information, you have their consent to do so and that they are aware of our privacy policy.

Why we collect it
We need to collect the information to:

  • Make a booking in order to service or repair your vehicle.
  • Respond to you about your enquiries with the services and products that we provide.
  • Initiate payment of an invoice or transaction.

What we do with it
We use your personal information in connection with our business activities:

  • To respond to queries from yourself regarding your vehicle
  • To carry out service and repairs on your vehicle
  • To notify you of any other services we may provide including any special offers or promotions that may be of interest to you
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have service, MOT or additional repairs
  • To obtain feedback from yourself regarding our business

How long we keep it
We retain your personal information when you become a customer of Top Gear Car Repair Ltd through the purchase of the Services and/or products that we supply. This information will then be held for at least 6 years to comply with the HMRC regulations.

Who can access it
Your personal information may be accessed by ourselves, our employees or agents and disclosed to third parties in order to comply with any legal obligations (including the police or other law enforcement agencies).

What your rights are
The Data Protection Legislation gives you the right to access your personal information. You have the right to have your data corrected or deleted at any time. You may request that we keep your data but do not use it. You may also request a copy of the data we hold on you. If you wish to do this, then please contact Top Gear Car Repair Ltd either by email or in writing.

How we protect your personal data
We take our data protection responsibilities seriously and take every measure possible to keep your data secure at all times.

Contact information

Top Gear Car Repair Ltd
Unit 21
Limesquare Business Park
Alma Park Industrial Estate
Grantham
Lincs
NG31 9SN

TELEPHONE: 01476 594762
EMAIL: chris@topgearcarrepair.co.uk